What We Collect and Why We Collect It
When you create an account, we collect the details you provide directly — your name, email address, phone number and the payment method you choose to use, whether that is bKash, Nagad or Rocket. We record transaction references tied to those wallets so we can verify
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deposits and process withdrawals accurately. We also collect technical data automatically: your device type, browser, IP address and session activity. This helps us keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties. Payment data linked to
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bKash, Nagad or Rocket is handled through encrypted channels and stored only as long as we need it for account verification and regulatory record-keeping. If you contact our support team, the content of that conversation is logged so we can follow up properly. You can request
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a copy of everything we hold about you at any time by writing to us through the contact path in the Support section below. Whether certain data processing activities apply to you may depend on your local law and the eligible region from which you access
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our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.